Good day.
I would like to compliment Malcm from the Cell C call centre for efficiently assisting in completing my application for the Blackberry Z 10. Malcom was fast, friendly and very efficient. He explained everything accurately and I must say he knows his product very well.
I would highly recommend Malcolm to work in any call centre environment.
He really knows what customer satisfaction is, he went the extra mile by keeping me up to date with the progress of my application.
Keep providing excellent customer service to your customer's Malcolm.
You Rock!!!
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