AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Dali Mantlana and Telkom: Unscrupulous service | #67429

Telkom
Dali Mantlana and Telkom: Unscrupulous service

What a smart way to make money as a service provider - by setting up your company's telephone lines in a way that prevents customers from contacting you, then phoning and texting them up to FIVE TIMES A DAY with the same message. Customers are then billed for these unnecessary messages so their accounts can never be settled. This is how Dali Mantlana Inc works with Telkom.

Thank you Telkom for making use of an unscrupulous service provider as your debt collector - I really hope that your company is getting a cut of the profits Dali Mantlana is making by ripping off your customers.

If someone from Telkom's billing team could please find out how a typical customer can reach Dali Mantlana Inc for information about this growing bill my family would really appreciate it.

Thank you
Althea Trout on behalf my stay-home Mom who has a teenage son to raise, and has limited access to technology, and certainly has NO CASH to spare cash lying around to pay for airtime to try to reach Dali Mantlana or Telkom.

Date:

Company: Telkom

Country: South Africa   City: Cape Town

Category: Telecommunications

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