AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - BAD SERVICE!! | #59889

Mtn
BAD SERVICE!!

MTN people are manipulative freaks that don't know anything about customer service but only care about the money they get from its consumers. In July last year i upgraded my phone in Menlyn Pretoria while i8 was on holiday, the phone gave me problem, eating up all my airtime. Even when MTN deposits my airtime on the 20th, i don't get to see it as its gone. The last time i enquired they credited my account with R100 for the peoblem, but now even after a Samsang technician from Gatemax in Umhlanga closed all the unneccsary updated, this eats up all my recharges. I have been insulted trying to query this by MTN consyltant called Thabang. This is a swervice. Today I was very upset in Lalucia as Adil one of their consultants told me that the phone was designeed to eat up airtime through updated that run on my phone. I have left the phone in their store asd i cant take their ..

Date:

Company: Mtn

Country: South Africa   City: La Lucia

Category: Telecommunications

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