AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Account always Paid but listed as a bad payer? | #58876

Vodacom
Account always Paid but listed as a bad payer?

I got my latest ITC report and to my absolute shock I am listed as a bay payer by Vodacom? When I queried this I was told that there were months I had underpaid. When I looked at the amounts that were underpaid, it was little amounts like R20. I then asked but why am I am bad payer if it's not the full amount? My account is never less than R2000 a month, and some months I am actually in CREDIT. I was told that it doesn't matter whether its R20 or the full amount they will list me as a bad payer? So when my account is in credit at Vodacom what are you going to do? List me as an excellent payer? Don't be silly!! So thank you Vodacom for listing me a customer who always pays before the 1st as a bad payer for R20. Oh and my account is currently in credit.

Date:

Company: Vodacom

Country: South Africa   City: Head Office

Category: Telecommunications

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