AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - No sense of urgency at CELL C | #52861

Cell C
No sense of urgency at CELL C

I was promised that delivery of the phone will be done today 01 March 2013 as my MTN contract ends on Sunday. While delivery of my phone is expected today I have yet to receive confirmation that it will be done. When I called the Call Centre this morning, Godfrery confirmed that delivery had not been finalised - which means i shall not be getting my phone due to the issue of stock on hand.

Cell C had ample time to sort out the stock issues, and know I have to bear the brunt of their bad service. As of Sunday 3 March 2013, my MTN contract will be cancelled and with the non-confirmation of my delivery of my phone means I will be without a mobile number. I received a call from Elelwani to call through to 084145 and select option 2 to confirm delivery however I cannot get a hold of any of the consultants for the past 3 hours!!! This is ridicoulous.

Please can someone with any clout contact me urgently regarding delivery of my phone by today

Date:

Company: Cell C

Country: South Africa   City: Telephonic

Category: Telecommunications

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