AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - 2 hours to activate a business line! | #51626

Vodacom
2 hours to activate a business line!

You, as Vodacom, pride yourself as having the best customer service - but you don't have a clue! We applied, was approved for a business contract. We waited almost a week for the handset, it arrived today and i HAVE BEEN PUT ON HOLD AND TRANSFERRED FOR GOING ON 2 HOURS, TRYING TO ACTIVATE THE LINE. The best is line activation transfer me to business centre because they can't activate a business line and business centre transfers me back to line activation because they can't activate lines!!! You are truly a worthless, faceless company where demand far exceeds supply and customers does not even come second in your mind. Patetic, useless and totally bu*^*it! You operate like your'e a goverment orginisation!

Date:

Company: Vodacom

Country: South Africa   City: Direct

Category: Telecommunications

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