AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Incorrect Billing | #4985

Virgin Mobile South Africa
Incorrect Billing

Hi there,

when i renewed my contract last year 2 months before the time, i opted for the R129 Blackberry contract for another 24 months.
i noticed the new contract amount and the old contract amount is added together and i am getting billed for 2 contracts which i did not choose.

i wish to pay for my R129 Blackberry contract which i chose and cancel the R599 contract (which i did initially) which should have ended when the contract was suppose to cease.

please rectify!

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: Head office

Category: Telecommunications

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