Thank you for your post.
Apologies for the delayed response and for any inconvenience experienced, according to our records the matter was escalated to the relevant supervisory which resulted in you speaking to Yongama.
Yongama advised that the credit management division can contact you to make necessary arrangements, however you did not supply her with an alternative number in order for her to give to our collections division for them to contact you and make arrangements..
You haven't attempted to help me, you gave me the same information i provided you, are you saying i'm not allowed to any arrangements and cannot correspond with your credit management. You cannot make deductions from my bank and now are not able to speak to your Customers??
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