I have been receiving SMS's about my account, I followed the instructions on the sms and call the numbers provided and I made the arrangements for a direct deposit. After that every single day I get the same sms and when I call, a consultant tells me that there are no recorded arrangements instead she tells me about a debit order, which I did not arrange for. A few days later I receive a call from another lady telling me not to pay at the bank but to pay at the branch. When trying to explain that I pay via EFT, she started threatening me about my credit record and how they will make sure I never get credit ever again and then she dropped the phone. I am now frustrated and confused, where should I pay? are the banking details provided to me legit? Why are clients threatened?
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