Hi, Numerous people have had horror stories with regard to Cell C franchise stores lack of customer service and the franchise store pushing blame to Cell C itself. When you go into a Cell C franchise store with a query they are quick to refer you to Cell C itself who are only open on weekdays. Seeing that most people work during the week what is the point of this referral. What is needed is Cell C Customer Service Centres in malls like Vodacom has Vodacare. This will eliminate the poor customer service experienced at Cell C franchise Stores.
0 comments