On the 11th of November 2013 I requested a pre-mature cancelation quote form from Vodacom and filled it and made the payment as stated on the form via EFT. Few days later I was in contact with Vodacom and they informed me the cancelation is in progress and they can see the money paid by me is ...
I cancelled a contract and specified the number be retained as "pay as you go". I completed the required forms and emailed all documents to Vodacom Retentions Cancellations. I received a reply from the Cancellations Admin Team with a reference number acknowledging receipt of payment, and ...
My 2 year top-up contract expired 30 September 2013. I submitted my months notice to terminate the contract fully on this date. On 24 October 2013 my number was ported successfully to CellC. I paid the invoice from Virgin for October 2013 with the understanding that I had used 23 days worth of ...
I phoned to cancel a vodacom contract as the term was up. I spoke to laurence khubayi who the told me not to cancel as he would work out a package for me, which he did do, and reduced my monthly premiums for which i am grateful.i must ask though why i was not contacted previously and offered the ...
I cancelled my contract today (31 Oct). My last payment will go through end of December. Why is that? Why is it not end of November? Charging me at the end of December means effectively that Virgin Mobile wants 2 months notice period? ...
ON THE 04/08/2013, I CALLED THE UPGRADES DEPARTMENT AND UPGRADED MY CONTRACT TO THE RED LIMITLESS PACKAGE. EXACTLY 9 MINUTES LATER I CALLED THE CANCELLATIONS DEPARTMENT TO CANCEL THE UPGRADE THAT I HAD JUST MADE. I RECEIVED A CONFIRMATION SMS WITH A REFERENCE NUBER STATING TAHT MY UPGRADE WAS ...