AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - NEVER CANCELLED MY CONTRACTS AND OWE ME R1000 | #31340

Vodacom
NEVER CANCELLED MY CONTRACTS AND OWE ME R1000

I PAID ALL MY CONTRACTS IN FULL AND FAXED THROUGH THE PROOF OF PAYMENT AS REQUESTED ABOUT 4 MONTHS AGO.

I NOTICED THAT VODACOM IS STILL BILLING ME FOR MY CONTRACTS THAT ARE NOT EVEN IN USE ANYMORE.

THEY THEN SAID THEY NEVER RECEIVED THE FORMS. WE FAXED IT TO THEM AGAIN.

I HAVE CALLED EVERYDAY FOR THE PAST MONTH AND STILL I HAVE NOT RECEIVED MY REFUND!!! THIS IS .

YESTERDAY A LADY SAID IT WILL BE SORTED BY CLOSE OF BUSINESS AND THAT SHE WILL CONTACT ME AND STILL NOTHING. (I HAVE HEARD THIS EVERYDAY, I WAS EVEN TOLD THE FUNDS WAS TRANSFERRED BACK TO ME)

I WANT MY FUNDS OWED TO ME AND I AM THEN MOVING TO ANOTHER SERVICE PROVIDER.

YOU ARE QUICK TO SEND MESSAGES WHEN SOMEONE HAS MISSED A PAYMENT.

ANYWAY, IF THIS IS NOT RESOLVED ASAP I WILL BE GETTING MY LAWYER INVOLVED. I AM SICK OF FIGHTING AND WASTING MY TIME TO GET BACK MY OWN MONEY!

Date:

Company: Vodacom

Country: South Africa   City: Pretoria

Category: Telecommunications

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