Since it's 2014, I think it's time to choose a side:
Do you side with the customers or the and people who exploit your system (within the "rules").
So here's a suggestion, firstly limited the amount of damage that can be done to a customer, and the insane profit that can be gotten from screwing them over.
Most people you see on Hello Peter will get done in with the R7 a day. The R7 a day work very well since a Customer only notices the problem when they get the bill which can sometimes be up to 40 days dependent on what day they got hit.
It's also extremely hard for the customer to get that amount back, and it can be a very significant amount of cash which that family requires in order to survive and feed their kids.
So here's my suggestion, Currently the can put in their ToS the wording that you may be billed for the service even though you don't use it. For the so called premium services this is an unacceptable ToS and thus should be made illegal.
What should happen is, if a customer has not used the service in the past 5 days, the wasp will be forced to refund all money after the first 5 days when the customer disputes the subscription.
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