AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Still waiting on a copy of my contract | #302526

Vodacom
Still waiting on a copy of my contract

I have a data contract with Vodacom, which was about to expire a while back, so I went in and they convinced me to extend it as they had a special - I was fine with that and said to go ahead as it would just continue after the original contract. The consultant who helped with the paperwork said their systems were offline and a copy of the contract would be e-mailed to me. I left mine and my mother's e-mail address with him - he wrote it on the front page of the contract (!!!)

I can not even remember when this was, have nothing to go back to to see when this expires, my original contract was 12 months so I'm not sure if this one is too - and am still waiting on this e-mail.
Everytime I go to Vodacom, there is a monstorous queue and I really don't think I should have to wait 30mins just to ask someone when my contract expires. Also don't think it's my job to run after them.

So can someone please contact me - preferbaly by e-mail, so that I can give you the cell number for the sim card and you can tell me when this expires, as I'm sure if it does I'll have a huge data bill and then I'll really not be impressed, would like to cancel the contract once complete as well.

Thanks

Date:

Company: Vodacom

Country: South Africa   City: Canal Walk

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google