AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Can t get a copy of my contract | #243449

Vodacom
Can't get a copy of my contract

I have been trying for over two months to get vodacom to give me a copy of my contract. It has taken two months for them to tell me that they have lost my contract. I want to cancel the contract and should be able to as it was sold to me as a twelve month contract. But vodacom is claiming it's a two year contract but cannot show me the contract I signed. Keep getting the run around from the call centre. People there very helpful but can't get anything done.

Date:

Company: Vodacom

Country: South Africa   City: Customer support

Category: Telecommunications

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