» Telecommunications » Complaint / review: Mtn - Phone sent for repairs but not repaired | #292588

Phone sent for repairs but not repaired

I bought a blackberry bold 9900 I only had it for 7months the phone was still in a very good condition. It then froze and didn't want to switch back on. I then returned it back to mtn they took it in for repairs it returned a few days later not fixed and I was told that the warranty doesn't cover the damage that was done on the phone. And in all honesty I didn't do anything to the phone it just merely died on me. Another thing that bothers me is that I am still paying for this phone and will be doing so for the next year for something that isn't working. I am not impressed, and the fact that the warranty doesn't cover a phone that randomly switches off and won't switch back on is utter nonsense.


Company: Mtn

Country: South Africa   City: Mtn corporate roodeport

Category: Telecommunications


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