AfricaComplaints.com » Telecommunications » Complaint / review: Gogogy Content Services - Illegal subscription on cellphone | #292406

Gogogy Content Services
Illegal subscription on cellphone

Good day. On Friday, 20 Dec 2013, I received a sms: "Reminder: You are subscribed to Gogogy Subscription Service R5/day. To unsubscribe SMS STOP to 43962. Help: 084 194 2222.

I called immediately because I did NOT subscribe to this service. The call centre guy tried to convince me that I was not subscribed yet. That was not what the sms told me and he pull an attitude when I told him that they operate in an illegal manner. I asked him to ensure that the subscription in stopped immediately.

I was not convinced that he would do that. I visited the CellC shop at [email protected] and a kind lady (Jenifer) called CellC and confirmed that Gogogy is a content provider on their list. She also called Gogogy and asked for the subscription to be stopped. We also sms STOP to the number provided.

To my dismay, 3 days and R15 layer it is still not stopped.

A while back I was hooked similarly by Mira Networks. HeloPeter helped me to get that subscription stopped. Thank you again and PLEASE help again.

Date:

Company: Gogogy Content Services

Country: South Africa   City: Pretoria

Category: Telecommunications

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