AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Warranty denied when manufacturer warranty exists | #285115

Cell C
Warranty denied when manufacturer warranty exists

Sent my Samsung S2 in to CellC (under contract) because it was in a ForceClose loop - a common error apparently if you look at reviews. Now they want to charge me R2200 for a new mother board because its outside of warranty. I'm not paying you money for nothing - is the plan to charge the customer but getting Samsung to do it for free? 100% profit on that deal apparently. What a poor joker CellC is - Samsung have a 2 year warranty and I still have 2 months to go. I want my phone back from your ridiculous repair centre before the end of the year so I can have my phone repaired. Ref: CLC990958.

Date:

Company: Cell C

Country: South Africa   City: Repair/Tech Centre

Category: Telecommunications

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