Why advertise with incentives out of stock. If you don't have car charges in stock, please stop advertising that if one buys a phone they will get a charger. Secondly do not give wrong information that online applications will be delivered next day when your sales people then tell us the turnaround time on a delivery is two weeks. Online applications no upgrade charges yet on completing upgrade you are told there is a R100 upgrade fee that we will charge you.
Surely Vodacom you are a big corporate with good IT gurus you can do better than this by updating your website when good are out of stock and removing incentives that you really don't want to give to customers.
I know with good management Vodacom can do better than this than shortchanging your customers.
0 comments