AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Contract not cancelled as requested NUMEROUS times | #274894

Virgin Mobile South Africa
Contract not cancelled as requested NUMEROUS times

My contract for number 074 156 5503 was supposed to expire on 30 Nov. Now I have been credited again for the month of Dec, i.e the contract has not been cancelled as per my NUMEROUS requests.
I requested a cancellation THREE times. Once in mid October, again at the end of Oct and again mid Nov. From mid Oct I was told that the last payment would be collected at the end of Nov and that the contract would expire (i.e be inactive) from 1 Dec. This is now not the case. I refuse to pay for another month of a contract THAT I CANCELLED THREE TIMES.
Contact me urgently to sort this out. 074 159 8318

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: Menlyn

Category: Telecommunications

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