At 2:30pm I requested, my old sim card be deactivated and new card be activated. I was told I would wait 2/3 hours. 6 hours later both my cards are now deactivated. I have no way of contacting anyone in the event of an emergency. Not a good feeling as a single female. I have sent emails to the customer service department and have heard nothing. Still no connection. Was going to change suppliers after my contract ended but I thought it was just my imagination. Decided to give them another try. Boy was I wrong. Is there any way I can cancel my contract?
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