AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - CELL C SERVICE STINKS! PATHETIC C IS WHAT THEY ARE | #26715

Cell C
CELL C SERVICE STINKS! PATHETIC C IS WHAT THEY ARE

AFTER, AND NO EXAGGERATION ONCE MONTH AND LIKE 100 CALLS, MANY OF WHICH WERE DISCONNECTED, I MANAGED TO SPEAK TO MANY CONSULTANTS, AND EVENTUALLY GOT THRU TO LEBO. SHE WAS QUITE HELPFUL AND SAID SHE WOULD CALL ME BACK, HOWEVER THAT NEVER HAPPENED. I TRIED TO GET HOLD OF HER LIKE 20 TIMES AND LEFT NUMEROUS MESSAGES, BUT NOTHING. I TRIED OTHER CONSULTANTS AND ALL WERE"USELESS" AT BEST. EVENTUALLY A GUY CONTACTED ME AND WE SORTED OUT THE UPGRADE. ONCE AGAIN ITS GONE ANOTHER 7 DAYS AND I STILL HAVENT RECEIVED THE HANDSET. I CALLED THE CENTRE AGAIN TODAY AND ELLELWANI SAID VANASH WOULD CALL ME - NO SUCH LUCK. I CALLED 4 MORE TIMES AND WAS CUT OFF 3 TIMES. I ALSO SPOKE TO ANOTHER LADY AND I ASKED FOR A SUPERVISOR. I THINK THE SUPERVISOR IS THE ONE WHO DOES THE " ON HOLD RECORDINGS" BECAUSE THATS WHERE THEY TRANSFERRED ME FOR THE REST OF THAT CALL... AND BELIEVE IT OR NOT I AM STILL WAITING. I WAS THEN CUT OFF AND WHEN I CALLED BACK, THEY ARE NOW CLOSED!!! TIME WASTERS. SERIOUSLY, FOR PEOPLE WHO SUPPOSED TO BE IN THE COMMUNICATION INDUSTRY, THEY HAVE A HUGE COMMUNICATION DEFICIENCY AND THEY ARE CLUELESS AS TO WHAT THEY ARE DOING. IF I HAD A CHOICE ID CANCEL IMMEDIATELY!!!

Date:

Company: Cell C

Country: South Africa   City: CALL

Category: Telecommunications

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