AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN IS JUST TRYING TO KILL ME | #265678

Mtn
MTN IS JUST TRYING TO KILL ME

I DON'T EVEN KNOW HOW THIS PROBLEM STARTED, A BOUGHT A SAMSUNG TAB IN NOVEMBER 2012 WHICH WAS ON A OPEN LINE EVERYTHING WAS FINE UP UNTIL SEPTEMBER 2013 THEY DEDUCTED R800 WHICH I COULD NOT UNDERSTAND WHY MTN THEN TOLD ME IT IS BECAUSE OF SOME SUBSCRIPTION FEES, SO I LET IT GO AND ASKED THEM TO CANCEL IT FOR ME AS I DON'T KNOW WHAT IT WAS. THEN NOVEMBER I GOT A SHOCK OF MY LIFE THEY DEDUCTED MY ACCOUNT WITH A AMOUNT OF R2174.20 WHICH THEY EXPLAINED AGAIN THAT IT IS SUBSCRIPTION, I THEN HAD TO CANCEL THE SUBSCRIPTION AGAIN AND ASKED THEM TO PUT IT ON CASH FOR THE WHICH THEY DID, AND NOW TODAY I ASKED THE WHAT MY INSTALMENT IS FOR THIS MONTH AND GUESS WHAT IT IS R1303.42 WHICH THEY TOLD ME 2 WEEKS BACK THAT IT WOULD BE R900 WHICH I CAN ALSO NOT UNDERSTAND. I AM NOW SO TIRED OF THIS I DON'T KNOW WHAT TO DO, MY PHONE WAS EVEN PUT OFF AND IF I DON'T PAY LEGAL ACTION WILL BE TAKEN AGAINST ME. IT IS SO HARD TO KEEP A CREDIT RECORD CLEAN THEN HERE THEY COME AND TRY TO MESS IT UP, DOES MNT KNOW WHAT THE IMPLICATION WILL BE WHEN I AM LISTED NOW THEY DON'T ALL THEY WANT IS MONEY, MONEY WHICH I DON'T KNOW WHY I OWN THEM SO MUSH, I NEED ANSWERS AND I NEED IT NOW, F... ING BAD SERVICE!!!

Date:

Company: Mtn

Country: South Africa   City: CALL CENTRE

Category: Telecommunications

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