AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - NOT DELIVERING ON WHAT WAS AGREED | #259253

Vodacom
NOT DELIVERING ON WHAT WAS AGREED

On the 29th i took up a Smart S 100 contract with Vodacom. The consultant who sold me the deal told me I would get 1gig of megabites for the first 6 months but upon receiving the phone I can never pick up the free megabites. I phoned and requested this be rectified on 02 Nov 2013 BUT to date this has not been done. The contact centre agent logged a query which is being attended to by Thandi Mnyakeni who has not cared to even call me to update me on the resolution. I am very disappointed with the service I have received as I was sent from Pillar to post by the Vodacom contact centre.

Date:

Company: Vodacom

Country: South Africa   City: Sales division

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google