Hi,
Yesterday morning I checked my airtime and I had R104 available, I received a video via whatsapp yesterday afternoon and after downloading my airtime was depleted.
I called the customer care line 808 to query why my airtime depleted so quickly and I was advised that they cannot assist me as I have a subscription with The TFG Group - this is unacceptable as MTN has always been my service provider and now decides not to investigate my query.
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