AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Current Contract Changes | #245868

Cell C
Current Contract Changes

Very upset with Cell C. Have been with them for over 10 years. Renewed contract beginning of year for Blackberry 9320 with Biz at R149 and had the same contract a few months earlier for my daughter as it seemed a good deal at the time. We could download without affecting our airtime. All of a sudden midway through these particular contracts gets changed and when we tried downloading something it took all our data and airtime. When I contacted them, I was told that they changed the conditions of the contracts and I must read the small print (must have been very small) so there goes my signing of the original contracts. I was always under the impression that I must get the service I signed up for, otherwise I would never have renewed my contracts. BTW I have 5 contracts with them and this is what I get for my loyalty throughout the years. It really is a sucker deal and the moment my contracts expire, I am cancelling them all.

Date:

Company: Cell C

Country: South Africa   City: Cape Town

Category: Telecommunications

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