I HAVE A COTRACT WITH MTN THAT EXPIRES ON THE 16TH SEPTEMBER 2013 PAYING THEM R518.99 PER MONTH, THE SCREEN ON MY BB BOLD 9780 STOPPED WORKING, BOOKED MY PH IN AT WESTVILLE BRANCH ON THE 13TH JANUARY 2013, NOBODY HAS CALLED ME ABOUT MY PH, I HAVE RECEIVED A SMS SAYING IT HAS BEEN BOOKED IN AND THATS ALL, I CALLED TODAY AND THEY TOLD ME I HAVE TO PAY R2070.OO TO GET MY PH FIXED, THEY SAID IT IS PHYSICALLY DAMAGED, IT HAS SCRATCHES THATS WHY I HAVE TO BE, THE WARRANTY DOES NOT COVER SCRATCHES, I TOLD THEM JUST TO FIX THE SCREEN, THE REPAIR CENTRE SAID THEY DONT WORK LIKE THAT, THEY SAID THAT THE PH MUST OF DROPPED, I SAID IM WILLING TO DO A POLY GRAPH TEST TO SHOW THAT I DID NOT DROP THE PHONE, THEY NOT INTERESTED, WHAT DO I DO NOW?
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