MY BLACKBERRY UNDER GAURENTEE HAS BEEN SENT IN 3 TIMES, AT 21 DAYS A TIME, TOTAL 63 DAYS AND EACH TIME IT COMES BACK AND IS STILL NO
T FIXED, HOWEVER I MUST CONTINUE TO PAY BIS FOR A CELL I DO NOT HAVE. THIS IS UNACCEPTABLE, AND FEEL I SHOULD BE RELEASED OF MY CONTRACT ON THIS GROUND OF MISMANAGEMENT OF REPAIR AND WE MUST JUST ACCEPT IT. EITHER A NEW PHONE OR RELEASED OF CONTRACT.
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