AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - FAULSE PROMISES | #236376

Mtn
FAULSE PROMISES

I PAID MY ACCOUNT IN FULL AND CLOSED IT A DAY AFTER, THEY TOLD ME THAT IT TAKES 7 - 14 WORKING DAYS FOR THE PROOF OF SETTLEMENT TO BE READY. I CALLED THRUOGH ON THE 15TH DAY AND SPOKE TO NDIVHUWO WHO WAS PRETTY RUDE AND HE SAID THAT I SHOULD CALL THE NEXT DAY. I CALLED THE NEXT DAY AND REQUESTED THE LETTER AGAIN TO BE SENT TO MY EMAIL ADRESS AND HE SAID THAT HE WILL SEND IT BEFORE 12 NOON WHICH (IN HIS OWN WORDS HE SAID I WOULD RECEIVE IT IN 7 MINUTES) AND STILL IVE BEEN SITTING WAITING FOR THE LETTER TO BE SENT. IM EXTREMELY OFF BECAUSE PEOPLE AT MTN DONT TAKE THEIR CUSTOMERS SERIOUSLY, I COULD LOOSE MY JOB IN A MATTER OF HOURS WHEN ALL IVE BEEN ASKING FOR IS JUST A SIMPLE LETTER TO BE SENT TO ME JUST BY A CLICK OF A BUTTON. SOOO NOT IMPRESED RIGHT NOW

Date:

Company: Mtn

Country: South Africa   City: LEGAL

Category: Telecommunications

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