AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Bad Service | #227575

Vodacom
Bad Service

I received an sms on my cell phone to say that i had 282.7 MB on my Ipad.
This ipad is being paid for by my husband from his bank account.
I called the head office to increase my limit and was told my the above person they could not help me as the information i gave was incorrect, this contract is on my name and is only being paid from my husbands account. She refused to tell me what was incorrect as i live at the address i gave and my ID number was correct. This bad service from Vodacom is really irritating as i had to take time of my busy schedule to increase my tarriff.
Vodacom needs more friendly and hands on staff

Date:

Company: Vodacom

Country: South Africa   City: Head Office

Category: Telecommunications

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