AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - On hold for 30mins!! | #218263

Mtn
On hold for 30mins!!

This month R297.00 was debited from my bank account instead of the usual R268.99 I tried phoning the 808 number and no answer, kept listening to that MTN Theme song for 30mins until I realised my battery was getting low and then cut the call. Why am I being charged more this month? I am on a Top-up contract and it does not make sense for me to be charged more since whatever allocated amount I use up, I will top it up myself through pay as you go. And why on earth is there no answer on the 808 number?

Date:

Company: Mtn

Country: South Africa   City: Call Centre

Category: Telecommunications

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