AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - VODACOM terminates EASYPAY payments - what a shame | #209848

Vodacom
VODACOM terminates EASYPAY payments - what a shame

Hi, I have been a Vodacom client, since mobile phones began. I have been paying for the Vodacom account promptly at PNP, WOOLWORTHS and other EASYPAY retailers payment points for YEARS. EASYPAY is fast, EFFICIENT, AND CONVENIENT, as I can pay, whenever I get the bill, and when I am in one of the EASYPAY retailers which is almost daily.

I do not do EFTS every DAY, and find it inconvenient to pay with EFT

what a stupid decision to remove the EASYPAY payment option, especially in today's economic environment, when getting cash-strapped clients to pay, is a problem.
you would have thought that as VODACOM is a MOBILES company, they would have increased the Payment options, rather than reduce them, by removing the EASYPAY option. now you need to go to STANDARD BANK (who ever still goes to a bank these days) or to the VODACOM customer service CENTERS
please reinstate EASYPAY!! or allow payments at the VODACOM rental outlets and franchises.
SO MUCH FOR VODACOM MOVING MORE INTO THE MOBILE SPACE>

MOBILITY IS ABOUT MORE OPTIONS, NOT LESS OPTIONSVODACOM,
MTN HAVE THE EASYPAY OPTION . PERHAPS MY FUTURE CONTRACTS SHOULD BE with MTN

Date:

Company: Vodacom

Country: South Africa   City: National

Category: Telecommunications

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