AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - I want the account closed immediately | #183908

Mtn
I want the account closed immediately

On several occasions I tried to understand why my monthly billing was more than the agreed 379... I called the call centre spoke to several consultants to no avail. I recently paid my account in fun and requested that my account be closed with immediate effect. Again I was told that I have been handed over to legal but on the statement the due is the 25/08/13.It really frustrates a person when you were promised something and offered bad service in return. COULD YOU PLEASE ENSURE THAT THIS ACCOUNT BE CLOSED IMMEDIATELY???
PLEASE EMAIL ME CONFIRMATION OF THE CLOSURE.

Date:

Company: Mtn

Country: South Africa   City: Bank City

Category: Telecommunications

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