I took a cellphone contract at Mtn Vereeniging on the 30th April 2013 and was assisted by Silumko Magwa employed by Mtn Vereeniging. I chose a 24 months contract of R279.99 per month and i told him i do not want any hidden costs and he assured me that i will not pay anything extra except R279.99 per month.
I was shocked when i was debited with R3032.17 on the 20.06.2013 and again R3589.88 on the 20.07.2013. I phoned Mtn Customer Care and was referred toMtn Vereeniging where i took the contract but did not get any help.
I told the manager i did not choose the contract that was above R279.99. I do not know what to do any more.
My contract details are as follows:-
Name:- Elizabeth Hlapane
Mtn Acc No:- A4589011
MSISDN:- 0832605021
I hope this matter can be resolved amicably.
Thank You
Elizabeth Hlapane
Cell No:- 0732651914
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