AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - ACCOUNT -IDENTITY | #179508

Mtn
ACCOUNT -IDENTITY

I AM BEYOND OFF! SOMEOME HAS OPENED AN ACCOUNT AT MTN WITH ALL MY PERSONAL DETAILS! WHEN I WENT TO REPORT THIS MTN MADE IT OUT TO BE MY FAULT!!!
THEY COULDNT PROVIDE ME WITH ANY DOCUMENTATION OR PROOF AS TO HOW THIS ACCOUNT WAS OPENED!!! THEY HAD ALL MY CORRECT DETAILS EXCEPT FOR PHYSICAL ADDRESS, THEY EVEN HAD THE CORRECT BANKING DETAILS FOR THE DEBIT ORDER TO GO OFF MY ACCOUNT!!! NOW THEY WANT TO HOLD ME RESPONSIBLE FOR THE PAYMENTS, IF I GET BLACKLISTED FOR THEIR I WILL NOT LEAVE IT HERE!!!
NOW I HAD TO PROVIDE THEM WITH A CERTIFIED COPY OF MY ID AND A LETTER STATING I DIDNT OPEN THIS ACCOUNT, AND WAIT FOR THEM TO INVESTIGATE THAT IT IS A FRAUDULET ACCOUNT!!! ITS NOT MY FAULT OR MY RESPONSIBILITY!!! THEY ALLOWED THIS TO HAPPEN!!! I AM SO UPSET THAT THEY COULD ALLOW THIS TO HAPPEN!!! I WILL NOT LEAVE IT HERE!!! I WILL TAKE THIS FURTHER AND HAVE LEGAL ACTION TAKEN IF IT DOES NOT GET SORTED OUT!!!

Date:

Company: Mtn

Country: South Africa

Category: Telecommunications

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