Complaint / review / scam report
Appointments not kept

Telkom scheduled my line installation for today, on Friday 26 July 2013 they sent me 2 messages to make the appointmnt and i was sent another message on 31 july 2013 to confirm the appointment. I called the call centre today and i was again assured that the instalation will take place before the end of the as they work till 5pm. That time and went!!! Not onde person called to re-schedule or to apologize fot not making the appointment. This is how telkom treats new customers they make promises and don't keep it.
i'm really considering taking my bussiness else where unless they can make up for my time that they wasted.

Offender: Telkom

Country: South Africa   Region: All Country   City: Technical support

Category: Telecommunications


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