AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - NOT A NEW HAPPY CUSTOMER | #165721

Cell C
NOT A NEW HAPPY CUSTOMER

So last week tuesday i went to Cresta to apply for new laptop contract. the fist available person to assist was Kgomotso. she explained how the process works and i filled in the forms she gave me. she then went out to checkers to get her and Lizzie mushmellows. i thought ahh well she thought i was gonna take long with the application. well i sat there and the Lizzie she left me with really didnt care that i was even there. well being the patient person that i am i waited for her and she processed my application and said it was approved. she promised that she will get back to me by the end of last week so that i can get the laptop. guess what i habe not heard from cell c till today. what makes it worse is that the number provided for cell c cresta is 0114785440 and it rings with no answer. when it is answered it is dropped. Please kindly advise if i will still be getting this laptop r alternatively please cancel the contract let me know and i can go elsewhere. i wonder how its going to be for the next 2 years if this is the service im getting in the beggining. its even sad the 8ta refers their customers to you. Guess no oneknows the meaning of customer service.

Date:

Company: Cell C

Country: South Africa   City: CRESTA

Category: Telecommunications

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