AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - N8020 | #160118

Mtn
N8020

I've been an Mtn contract holder since 2001, I have been using 2 mtn lines since. I am due for an upgrade and I went to mtn store. I wanted a Galaxy note N8000 on Voice as my contract is a voice but I was told that this phone is out of stock I had to go from Polokwane to Pretoria to get the phone only to find out that they say the phone is only available on Data package which I can't understand as you can use this tablet to make voice calls. Now I wanted a Galaxy Note 8.0 Mtn doesn't have in any of their branches. I went to one competition they have a variety of phones that Mtn doesn't have and they offer tablets on both voice and data so I have decided not to renew my contract with mtn and I did ask in an Mtn shop if I will be able to keep my cellphone number they said I can't. I would like to keep my number as I've been using it for more than 10 years and my favorite network can not give me the service that I want. Even if you can assist me with getting an N8020 and A cellphone but on Voice I'll be glad to keep the contract

Date:

Company: Mtn

Country: South Africa   City: Customer Service

Category: Telecommunications

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