AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Incorrect billing and no customer service | #159113

Virgin Mobile South Africa
Incorrect billing and no customer service

I received my account for May in June last month and I am being charged multiple times for calling myself. I have called into the call centre numerous times without any conclusion to the problem and also requested a new statement for may and my statement for June, yet again without any success. Is there anyone at Virgin Mobile who can assist???
I have not complained over the past few month's that VM have changed from a per second to per minute service provider, I was just referred to my contract which does not clarify any of this. The signal gets worse every week and above all this the customer service is close to non-existent...

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: Johannesburg

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google