AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - SIM SWAP takes 24 to 48 Working hours | #145767

Cell C
SIM SWAP takes 24 to 48 Working hours

I called in to your call centre on 27/06/2013 and was told the SIM swap will be done the morning of the following day.

The next morning it was still not done and I called in again. I then get told it will take between 24 to 48 working hours. This is unacceptable service and refused to be part of the Cell C family anymore after being with you guys for 8 years.

Please cancel my upgrade and arrange for the collection of your Sansung Galaxy S4 because of the poor service received regarding the SIM swap.

Date:

Company: Cell C

Country: South Africa   City: Call Centre

Category: Telecommunications

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