AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Contract was changed without consent | #143386

Vodacom
Contract was changed without consent

Fixed limited data (for 3G) contract was changed without my consent and knowledge. Almost R4000 was charged to me and debited to my account although for the past 24 months my debit order was fixed for R149 per month. to date after numerous attempts to resolve the matter absolutely no resolution is in sight. no bills were sent to the correct postal address after numerous attempts to ammend it (last year already). hence no account number is available and no contract can be located at Head Office

Date:

Company: Vodacom

Country: South Africa   City: Rosebank

Category: Telecommunications

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