AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - No fedback from MTN | #139444

Mtn
No fedback from MTN

I logged a compaint with MTN on the 24th of may - And still no feedback - Way to go MTN!

We have been struggling with our internet since 3rd april 2013.
I have a 2g contract & a uncapped contract.
My brother has got an uncapped contract. (pretoria)
My Mother has got an uncapped contract. (nylstroom/modimolle)
We are paying for a service that is almost USELSS!!!

We are constantly on Edge.
When we phone - they is we must phone another department - it is not their problem.
And when we phone - we get the same response.
Everyone is just passing the bucket & we are just paying and you are just smiling.

Please can we get this sorted out?
We have an exta attena to boost the signal - but is is useless.

We have been told the tower was off - but fixed (but the same problem in nylstroom?)

Please phone me back asap to get this sorted!!
I AM PAYING FOR A SERVICE I CAN'T USE!!!
Hello JacoCoetzer,

Thank you for taking time to raise your concerns with MTN.

Date:

Company: Mtn

Country: South Africa   City: Montana

Category: Telecommunications

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