AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Telkom Manager to please call me | #20596

Telkom
Telkom Manager to please call me

Could I please get a Telkom Business Customer Manger to call me on our company number 0215774290. After the 3rd call made to 10217 I've been advised to call 10217 for a 4th time to ask to speak to a Manager who can assist, could not understand why they were not able to put me through to a manager there and then? Telkom cancelled some of our lines as per my request but since then (21Jan) we only have one line available for use and should still have 3 lines plus a fax line. Betsie Laubscher is not getting back to me (we're in email contact only) - the lady that confirmed to me the order numbers for cancellation (71259430/71259431). PLEASE CALL ME SO THAT TELKOM CAN RE-INSTATE THE USE OF OUR LINES THAT SHOULD BE AVAILABLE FOR USE SINCE WERE CHARGED FOR IT AND IT IS APPARENTLY ACTIVE?
THANKS, AD? LE

Date:

Company: Telkom

Country: South Africa   City: Dassenberg, Atlantis

Category: Telecommunications

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