AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Dam, I got a contract still! | #124867

Vodacom
Dam, I got a contract still!

Finally I get my phone back from vodacom after 6 months. Yay, it works. Only, it's eating my airtime without me using the phone, I called the technical number 111, and finally got to speak to someone after 20 minutes! She helped me turn off auto app updating. But, this did not help. I phoned again, after holding 15 minutes, I had to hang up, as I actually have work to do. On my way home I stopped at the vodacom shop to ask for help, knowing they will be open until18:00. Arriving 17:30, no signage or apology on the shop door, they are closed for stock taking.By now, my air time is finished. Do I have to spend my weekends AGAIN standing in the vodacom repairs que.

Date:

Company: Vodacom

Country: South Africa

Category: Telecommunications

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