AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - No response from autopage | #123627

Autopage
No response from autopage

I posted a message on the 20th May regarding data going missing. Autopage did not call my wife at all despite saying they would on hello peter. The response i now received from autopage is as follows: Thank you for contacting Altech Autopage Cellular.

Kindly find MTN's response to your request.

Request REQ: 2132627 Resolved Notification

Please note that we are no longer allowed to provide URL reports to our clients as URL's do not validate any charges incurred.

Please be advised that we do not charge clients for the URL's that they visit but the data volumes consumed. You cannot validate a data charge based on a URL visited but the amount of data used (byts, kbs, mbs, gbs, tbs).

Should you have any further queries you can contact us on [Email Removed]

In other words Autopage is our data and not prepared to deal with it. we will be consulting our attorney re the consumer protection act. it is now a matter of principal as companies like autopage cannot deal with customers in this way and.

Date:

Company: Autopage

Country: South Africa   City: Head Office

Category: Telecommunications

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