After 1 week of battling with my Neotel modem and 1 week of calling technicians who were not able to assist me, I was ready to visit the Neotel centre to hand my modem back to Neotel because I was fed up. I thought I'd give Neotel one last try. I phoned the call centre this morning and I was assisted by Mxolisi. He is not only patient and polite but he knows his work. Give that man a bells...
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