AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN twice the revenue from Subscribers | #119831

Mtn
MTN twice the revenue from Subscribers

Until recently, Blackberry users on the MTN Network, had virtually no accessibility to decent browsing although we paid for the BIS Service. For months on end, with MTN choking its network deliberately in a bid to control downloading. Our handsets sat on "EDGE" for months on end, giving error messages if you tried opening the simplest of sites. MTN gladly took our monies for BIS anyways. And now since they have made connectivity accessible they want to charge us exhorbitant amounts for reasonable downloads. This in itself is unethical and businesses like these should be taken to task. Many of MTN subscribers will be receiving horror bills this month!

What I don't understand is that on many networks, you can buy a gig of data for R69. So why aren't Blackberry users allowed a gig of downloads for R60. After all we pay a premium for the blackberry handsets anyways and the business contracts aren't exactly cheap either. MTN gives you a R100 which is 33 minutes, or R200 which is 66 minutes!...and we have to put up with this dismal use for 2 years!
My contract is coming to an end and I will not be renewing. I have been a subscriber for 12 years.

Date:

Company: Mtn

Country: South Africa   City: Pietermaritzburg

Category: Telecommunications

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