AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Line cancelled but charges continue/ No repayment | #118630

Telkom
Line cancelled but charges continue/ No repayment

Line cancelled - Irregular charges & debit orders continued. Several complaints & disputes lodged. BAD service. R592.24 overcharged. Created Dispute 18 May'13 14:06 'missing'
Feedback promised - NONE received. Telkom AGAIN did not keep promise made 14 May'13 Ref no 26871087 Phwello (INVOICES: 304B10075216 & 305B10101716 & 303B1008471j)
Line cancelled: 0128021644 {Ref 7655 7867A) - Out of order since early Mar '13: SMS: Mar 09 16:39: 'Fault 279CTZ090313 created for Service ID 0128021644...'
Breakdown of irregular debits:
AFTER CANCELLATION: 1) R172.28 VAT= R196.40 for Apr-8Mei'13
Lyn 0128021644 09 Apr13 - 08 Mei13 R130.15; PLUS Mail ManagerPlus 09 Apr13 - 08 Mei13 R 10.00; PLUS Evening W/Ender Plan 09 Apr13 - 08Mei13 R32.13
2) R174.95 VAT=R199.44 for May-June13
Lyn 0128021644 09 Mei 13 - 08Jun13 R130.15; PLUS Mail ManagerPlus 0128021644 09 Mei13 - 08 Jun13 R10.00; Evening W/Ender Plan 09 Mei 13 - 08 Jun 13 R 32.13; PLUS Mail ManagerPlus 0128024275 11 Apr 13 - 15 Apr 13 R 1.67; PLUS Mail ManagerPlus 0128024275 16 Apr 13 - 18 Apr13 R1.00
3) R196.40 = R172.28 VAT: for NO SERVICE Mar / April'13:
Line MailmanagerPlus Evening W/Ender plan

Date:

Company: Telkom

Country: South Africa   City: Rayton

Category: Telecommunications

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