It all started when they our Telkom cables, leaving us without a telephone etc.!
We had a credit of /- ZAR800, somehow this ran down to ZAR0 and up to a debit of /-ZAR800. I then phoned several people and they discovered the problem - we cancelled our account due to the cables and Telkom not replacing the cables(!!!), BUT when we cancelled the telephone account, the did not cancel the internet and e-mail!!! This then resulted in the account running up again.
They then confirmed that they will correct this, close the account and pay us our credit!! THIS WAS TO GOOD!
Soon we discovered the exact same credit back to debit!! We then went to the Kolonade Telkom offices, we were very happy when a lady helped us, and pointed the exact same facts out to us! She also corrected this issue!
I then got invoice number 004A0003054K on 6th April, 2010 with a credit of ZAR895 very happy and under the impression that we were good, we left the country in September 2010 to China and since September 2012 we are in Germany!
Today I got an email from Van De Venter, Majapelo (Pty) Ltd, that I am indebted with R822.27 and need to pay R82.27 to avoid further action.
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