AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Throttled back due to high use | #112560

Cell C
Throttled back due to high use

This is great i am a internet user and yea i download alot with my blackberry from 6pm to 8 am it use to have speeds from 24.6 KB/s to 500KB/s now i been throttled back to almost 10KB/s witch for 3G is just they bring in this fair usage policy out but dont tell anyone about it or even over other options. in the UK they give unlimited internet and sms bundles you pay 15 ponds and still to get 10 ponds to phone i am highly disgusted with this when i moved over to Cellc i still asked would there be any cap applied on the BIS services they told me no if they offered a unlimited bundle i would buy but then they mast not come to me with fair usage policy's this makes me so angry now i am throttled and the guy that i spoke to at Cellc i asked him could i not just buy my own data bundle to resolve the slow speeds he could not even give me a straight answer i would really like to know what Cellc is going to do about this i want a unlimited connection not a throttled back line please sort this out you guys never even told customers what you would cover till vodacom and Mtn did it please sort this out

Date:

Company: Cell C

Country: South Africa   City: South africa

Category: Telecommunications

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